Accurate order processing coupled with highly trained staff proficient at up-selling are essential in today’s global marketplace and the iSource order processing team are specialists.
Taking the order is a crucial business step - one that must be handled professionally to create a positive customer experience and build client loyalty.
We understand that your business and business requirements are unique. iSource will design an order processing service package to fit your specific business needs - whether you are looking for support during critical or call overflow times, 24 hour availability or project based order processing, we are available 24/7. With call centers located in Bangalore and Mumbai India we offer the latest technology coupled with redundant infrastructure to assure real time availability.
Call center and order processing service:
No matter what product or service your organization offers, the iSource order processing team has the expertise and resources to accurately and efficiently manage all call center and order entry service requirements. iSource is a cost-effective solution for your specific order processing – order entry needs. Add-on services include credit card processing, fulfillment order processing, toll-free numbers (800, 888, 877), and a wide variety of voice mail options.
Web Order Processing
Do your clients place orders directly through your website? We can instantly access your website with each call by using our web-enabled workstations and handle your calls directly from your site. You are in control of the script, the form, and the format of the file-no conversion or merging necessary.
Catalog/Literature Requests
iSource Worldwide will professionally process catalog and literature requests at offshore outsourced pricing. Spend your time and resources on other core business functions and leave the non-revenue calls to us. We can even manage the fulfillment process for you As well.
Contact iSource Worldwide today to discuss our order processing – order entry capabilities. Call 1-888-947-6872, we are available anytime to assit.
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