Healthcare
Industry Challenges & Opportunities

Healthcare industry leaders face pressures both internally and externally to improve patient outcomes, increase workflow efficiency and productivity – all while seamlessly connecting with implemented and projected IT initiatives.

Throughout the world, expectations by consumers for continually improved healthcare increases, even though reimbursements of medical expenses by insurance providers are on the decline. Healthcare productivity is increasing through faster, and better diagnostic equipment – and developing a uniform integration for equipment is a driving force for medical diagnostic equipment manufacturers. Implementing interoperable equipment with a uniform interface is almost as necessary as the diagnostic tool itself. And with the exception of an increasing demand for printed healthcare marketing materials, the next few years will usher in a paperless healthcare industry.

Pressures – and incentives – will be coming from competitors, environmental influences and regulatory commissions. At the same time, consumers will expect instant availability and personal, patient-centered contact from even the largest healthcare system. iSource Worldwide stands ready to assist on multiple levels, as a HIPPA compliant, single source provider of services to the healthcare industry.


Answering Services:
Reachable Contacts at Reachable Costs
If a healthcare provider is not instantly reachable by a patient, conclusions are drawn that the provider may not be available or responsive in time of medical need. Answering Services from iSource Worldwide gives patients the immediate contact they desire from their physician’s offices. Our professionals will be fully trained…
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Call Center Services:
Turning a broad skill set into customized solutions.
iSource Worldwide provides high quality, value-added call center services call centerfor both inbound and outbound calling. Many of our current clients trust us with crucial business services such as Schedule Handling, Recruitment Support, Profile Research for hiring and also Appointment Maintenance. Our optimized process…
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IT Infrastructure, IT Integration & Web Development:
The Doctor is In.
What was once a bragging right within a progressive medical facility, IT Integration, Interactive Web Development and even EMR may soon be expected, even mandatory. With significant financial incentives being offered by the current administration to adopt Electronic Medical Records (EMR) within even the smallest medical…
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Marketing & Communication:
When budgets are cut, but not expectations.
In a challenging economy, a healthcare system's already stretched Marketing Director or Public Relations coordinator find themselves generating their required deliverables and marketing pieces with fewer resources. As it is, this team is notoriously understaffed even in the strongest of economies…
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Medical Coding & Transcription:
Cleaner Claims, Improved Workflow
As experienced specialists, we process cleaner claims than other providers. Therefore, iSource Worldwide claims result in fewer denials and enhanced revenue. The most essential factor in enhancing revenue and decreasing compliance risk is correct coding, which is our area of expertise. Our coding specialists fully engage…
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Centralized Data Management:
Quickly Entered, Easily Retrievable
Our data entry team is fully compliant with all US and Federal regulations regarding confidentiality and document security, including medical data entry - and our methods insure a 99.9% rate of entry accuracy. The faster your healthcare data is accurately entered into your computer system, the more readily it becomes…
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Payer Services:
Pre-Adjudication, Post-Adjudication
The claim pre-adjudication process consists of entering data that verifies member and provider information, which logically organizes the information for future use, then sends it to a core system for processing. Thoroughness at this level results in increasing first pass adjudication rates and shorter processing intervals.
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Provider Services:
Patient Scheduling & Registration, A/R Follow Up & Recovery
Patient scheduling is an integral part of daily work for all healthcare providers, from family practices to large clinics, physician offices to hospitals. Scheduling quickly becomes complicated when doctors travel between several clinics and medical offices. Appointments need to be coordinated, and medical support staff needs to be constantly aware of all new patients along with doctor's schedule. With our efficient…
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